Different perspectives and situations lead to using the following kanban lists appropriately at different times. I find it useful to have all the lists in one place to help compare and contrast their benefits. I hope you do too.
6 Foundational Principles
- Start with what you do NOW.
- Agree to pursue improvement through EVOLUTIONARY CHANGE.
- Encourage acts of LEADERSHIP at every level.
- Understand and focus on CUSTOMER needs and expectations.
- Manage the WORK, let people self-organise around it.
- Evolve POLICIES to improve outcomes.
6 General Practices
- Limit WIP
- Manage flow
- Make policies explicit
- Feedback loops
- Improve & evolve
- Customer focus
STATIK (Systems Thinking Approach To Introducing Kanban)
- Identify services.
For each service:
- Understand what makes the service fit for purpose for the customer.
- Understand sources of dissatisfaction with the current system.
- Analyse demand.
- Analyse capability.
- Model workflow.
- Discover classes of service.
- Design the kanban system.
- Socialise the system and board design, and negotiate implementation.
- Management behaviour
- Customer interface
- Customer contract
- Service business model